Privacy Policy

Last updated: November 3, 2023

The privacy of your data--and it is your data, not ours!-- is a big deal to us.

This policy applies to this website as well as to products built and maintained by Vihanti International, LLC and Vihanti Digital Services Pvt. Ltd.

This policy applies to our handling of information about site visitors, prospective customers, and authorized users. We refer collectively to these categories of individuals as "you" throughout this policy

What we collect and why

Our guiding principle is to collect only what we need. Here’s what that means in practice:

Voluntary correspondence

When you fill out our contact form, we ask for your name and email address. That's just a convenience, so that you can email us right from the website. We use Formspree to do this. We'll never sell your personal info to third parties, and we won't use your name or company in marketing statements without your permission, either.

When you write to Vihanti with a question or to ask for help, we'll keep that correspondence, and the email address, for future reference. We also store any information you volunteer, like surveys, for as long as it makes sense.

Product interactions

We store on our servers the content that you upload or receive or maintain in your product accounts. This is so you can use our products as intended. We keep this content as long as your account is active. If you delete your account, we’ll delete the content within 60 days.

When we access or disclose your information

The only times we'll ever share your info:

  • To provide products or services you've requested, with your permission.
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service , or as otherwise required by law.

Your rights with respect to your information

You may have heard about the General Data Protection Regulation (GDPR) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, Vihanti recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:

  • Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.
  • Right to Correction. This is your right to request correction of your personal information.
  • Right to Erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the "Right to be forgotten"). However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request may prevent you from using our services.
  • Right to Complain. You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
  • Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed.
  • Right to Object. This is your right, in certain situations, to object to how or why your personal information is processed.
  • Right to Portability. This is your right to receive the personal information we have about you and the right to transmit it to another party.
  • Right to not be subject to Automated Decision-Making. This is your right to object and prevent any decision that could have a legal, or similarly significant, effect on you from being made solely based on automated processes. This right is limited, however, if the decision is necessary for performance of any contract between you and us, is allowed by applicable European law, or is based on your explicit consent.

If you have questions about exercising these rights or need assistance, please contact us at [email protected].

Processors we use

As part of the services we provide, and only to the extent necessary, we may use certain third party processors to process some or all of your personal information. Here are the processors we use:

Law enforcement

Vihanti won't hand your data over to law enforcement unless a court order says we have to. We flat-out reject requests from local and federal law enforcement when they seek data without a court order. And unless we're legally prevented from it, we'll always inform you when such requests are made.

Security and encryption

All data is encrypted via SSL/TLS when transmitted from our servers to your browser.

Location of site and data

This Site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Changes and questions

Vihanti may update this policy once in a blue moon.

Questions about this privacy policy? Please contact us at [email protected], and we'll be happy to answer them!

Adapted from the Basecamp open-source policies / CC BY 4.0.